Frequently Asked Questions About Our Waitlist
The Waitlist operates as a queue system. Once the kittens arrive at our cattery, customers on the Waitlist are invited, in order of their queue number, to meet the kittens and select the one that best fits their family.
Customers earlier in the queue will have first choice. For example, if you are second on the Waitlist, you will be invited after the first customer has chosen.
We strongly encourage meeting the kittens in person. While appearance matters, bonding happens best face-to-face. Many customers find that the kitten they bond with in person is different from the one they first noticed in photos.
We believe temperament matching is key for a happy, lifelong relationship.
No, joining the Waitlist is completely optional.
The Waitlist is designed for customers who are sure they want a kitten from us and want the opportunity to select early from upcoming litters.
Most of our visitors like to meet the kittens first — even if the litter is already reserved — or chat with us to learn more about our cats. After seeing the kittens and getting a feel for their personalities, you can decide whether joining the Waitlist is right for you.
If you prefer, we’re happy to simply note your interest. Just email us at Info@shorthaircattery.com with the breed you’re looking for, and we’ll reach out as soon as kittens are available for viewing. There’s no pressure, and no deposit is required until you’re ready.
We want finding the perfect kitten to be a joyful and relaxed experience, from your very first visit to bringing your new companion home.
There’s no pressure to make a decision right away. If you don’t feel a connection with any kitten during your visit, you can easily move to the queue for the next available litter without losing your deposit.
When you join the Waitlist, we block a spot for you and inform other potential customers that the litter is full.
This means we may turn away others who are interested.
To be fair to both our customers and our cattery, a non-refundable deposit is required to confirm your place on the Waitlist.
The Waitlist deposit is non-refundable.
However, if Shorthair Cattery determines that the match is not suitable for any reason, we reserve the right to refund the deposit and remove the customer from the Waitlist.
Wait times vary depending on your specific preferences (such as breed, gender, or colour) and the timing of upcoming litters.
When you enquire, we will provide an estimated timeline based on your needs.